Warranty

In the case of free service provision, the service provider is not obligated to remedy defects.

If the customer can assert claims for defects against the service provider within the scope of a paid provision of services, the removal of defects can be carried out by providing an application update or upgrade or by providing an error circumventing procedure.

Liability for defects are excluded if the customer or any other third party makes any unauthorized changes to the service, interferes with it in any other way, or if the customer or a third party has used the service in a manner that deviates from the contractual provisions or the documentation.

The service provider is not liable to any mechanical damage that results from inadequate forces applied during system use.